FAQsUsing the App
Offline voice pack not downloaded
Download the offline voice pack to translate by voice without a network.
If you see "offline voice pack not downloaded", follow these steps:
- Open the settings: launch the Go app and open the "Manage offline translation resources" or "Offline resources" page.
- Find the right voice pack: locate the voice pack for the language pair you need in the list.
- Tap download: tap the "Download" button and wait for it to finish.
- Make sure you have enough storage and a network: during download, keep a stable network connection and enough storage on your phone.
- If the download fails: tap the "Retry" button, or check your network and storage status and try again.
Once the offline voice pack is downloaded
You can do voice translation even without a network.
Want to translate text and images offline too? See Can't translate without a network.
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